U.S. Cellular

Reviews about U.S. Cellular

• James McWhirter

  Oct, 17 2018
  ★ ☆ ☆ ☆ ☆
  Went to US Cellular on Four Seasons Blvd in April. As I waited for assistance I noticed that the phones were priced alot higher than online or in big box stores. Talking to the Service Rep I asked him the benefit of purchasing in store. After being told that any issue with the phone would be handled in store. And the higher prices where due to the cost of business. Having the luxury of stopping in and saving time if any issues arose. After weigh the pros and cons of buying in store. And being reassured they would personally handle any problems. I bought a phone. Paying not quite double than had I gotten the same phone elsewhere. The guy did stress that even though they would have this on record I would need to keep the receipt. This was the only part that seemed off. Stressing the necessity of having the receipt. Figured they had problems before. So I made sure to keep the original receipt. So this past month I have been having issues with the phone power cycling. Sometimes in excess of 50 times a day. And a silver stripe has appeared beneath the surface of the touch screen. I stopped by the store WITH MY RECEIPT in hand. Waited for a service rep. Super nice guy. Seemed like he either was new, from another store, or even another facet of the company. He kept having to ask the manager behind him about store procedure. She said they only handle issues for the first year. I showed them the receipt from April. Then I was told they had to send it off. Not a problem if I was given a loaner. But again "No". I explained that I asked profusely before I purchased it originally about the benefits of paying more and was reassured they would take care of any issues in store. And wouldn't be stuck without a phone. Finally the woman said "No". We don't deal with phone warranty. I left. Rather upset. So I called the company. Explained the whole situation. Same thing. So U.S. Cellular can keep their horrible services. What little they do. They can keep the $ that they cheated me out of. Read through the reviews left. They are scum. And will eventually reap what they sow.
• Betty Lietzenmayer

  Jan, 01 2018
  ★ ★ ★ ★ ☆
  These people are ALWAYS helpful. Just wish they were closer and not a 15 to 20 mile drive away.

Photos and maps

Nearest places

• Tuesday Morning

  Establishment, Home goods store, Furniture store, Food, Supermarket, Pet store

  1800 4 Seasons Boulevard, Hendersonville, NC 28792

  +1 828-693-5470

  tuesdaymorning.com

  Closed now: Until 10:00am
• GameStop

  Establishment, Electronics store

  1800 4 Seasons Boulevard, Hendersonville, NC 28792

  +1 828-696-0534

  gamestop.com
• Bath & Body Works

  Establishment, Home goods store, Clothing store

  1800 Four Seasons Mall, Blue Ridge Street, Hendersonville, NC 28792

  +1 828-698-6985

  bathandbodyworks.com
• Hibbett Sports

  Establishment, Clothing store

  1800 Four Seasons Blvd, # F13, Hendersonville, NC 28792

  +1 828-692-1622

  hibbett.com
• Pardee Signature Care Center

  Establishment, Health

  1800 4 Seasons Boulevard, Hendersonville, NC 28792

  +1 828-692-4600

  pardeehospital.org
• Andrea Johnson, PharmD

  Establishment, Health, Pharmacy

  1800 4 Seasons Boulevard, Hendersonville, NC 28792

  +1 828-697-7244

  Closed now: Until 08:00am